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Privacy Policy

Last Updated: 10th July 2024

Next Review: 10th July 2025

1. Introduction

1.1. Northampton Healthcare Alliance LTD, trading as NHA Pharmacy ("NHA Pharmacy", "we", "our", or "us"), operates the following websites:,, This Privacy Policy outlines how we collect, use, disclose, and protect information obtained from visitors and users ("you", "your") of our websites and services.


1.2. NHA Pharmacy is committed to protecting your privacy and ensuring the security of your personal information. By accessing our websites or using our services, you consent to the practices described in this Privacy Policy.


2. Information We Collect

2.1. Personal Information:

  • We collect personal information that you provide voluntarily, such as your name, address, email address, phone number, and payment details when you:


      Create an account on our website.
    • Place an order for products or services.

    • Contact customer service or submit inquiries.

    • Participate in surveys, promotions, or marketing communications.


2.2. Non-Personal Information:

  • We may collect non-personal information automatically when you visit our website, such as your IP address, browser type, device identifiers, and website usage data. This information is used to analyze trends, administer the site, track user movements, and gather demographic information for aggregate use.


2.3. Cookies:

  • Our website uses cookies and similar technologies to enhance user experience, analyze trends, administer the website, track users’ movements around the website, and gather demographic information. You can control the use of cookies through your browser settings and other tools.


3. Use of Information

3.1. Personal Information:

We use your personal information to:​​

- Communicate with you about your account, orders, and services.

- Send promotional offers, newsletters, and marketing communications that may be of interest to you (you may opt-out at any time).

- Improve our products, services, and website functionality.

- Comply with legal obligations.

- Provide customer support and respond to inquiries.

- Process and fulfill your orders for products and services.


3.2. Non-Personal Information:

Non-personal information is used to analyze trends, administer the website, track user movements, and gather demographic information for aggregate use. This information helps us improve our website and services.


4. Sharing of Information

4.1. Third-Party Service Providers:

  • We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2. Legal Compliance and Security:

  • We may disclose your personal information as required by law, such as to comply with a subpoena, legal proceedings, or similar legal process.

  • We may also disclose your information to protect our rights, enforce our terms and conditions, or protect the safety and security of our users or others.

5. Data Security

5.1. We implement reasonable security measures to protect the confidentiality and security of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


6. Your Rights


6.1. You have the right to access, update, correct, or delete your personal information. You can do this by accessing your account settings or by contacting us using the contact information provided below.


7. Children’s Privacy

7.1. Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information.

8. Changes to This Privacy Policy

8.1. We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date indicated at the top of the policy.


9. Contact Us

9.1. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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